Contact information

Contact Us

We’d love to hear from you 🤍
Whether you have a question about our Cloud Puff, need help with an order, or just want to say hello, our team is here to help.

The Cloud Puff is our innovative dual-sided beauty sponge—one side expands when wet for flawless foundation and concealer blending, while the back features finger slots for precise, controlled powder application.

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Get in Touch

📧 Email: customersupport@thegracebeauty.com
We aim to respond to all enquiries within 3–5 business days.

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Order Support

If your message is about an order, please include:

Your order number

The email used at checkout

This helps us assist you quickly and efficiently.

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Customer Care Hours

🕘 Monday – Friday
9:00 AM – 5:00 PM (GMT)

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Follow Us

Stay connected and see us in action:

Instagram: @GraceBeauty.London

TikTok: @GraceBeauty.London

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