Shipping Policies
Shipping Policy
Last updated: [insert date]
Thank you for shopping with Grace Beauty. Below is our full shipping policy for UK and international orders.
Processing Times
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Orders are processed within 1–2 business days (Monday–Friday).
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Orders placed on weekends or UK bank holidays will be processed on the next working day.
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You will receive a shipping confirmation email with tracking once your order has been dispatched.
UK Shipping
We offer fast and reliable shipping across the United Kingdom.
Delivery Options:
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Standard Delivery: 2–4 business days
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Express Delivery: 1–2 business days
(Delivery times are estimates and may vary during busy periods.)
Tracking:
All UK orders include tracking information, which will be emailed to you once your order is shipped.
International Shipping
We ship to selected countries worldwide.
Estimated Delivery Times:
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Europe: 5–10 business days
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USA/Canada: 7–14 business days
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Rest of World: 10–20 business days
Please note: Import duties, taxes, or customs fees may apply depending on your country. These charges are the customer’s responsibility.
Delivery Delays
Shipping times may be affected by:
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Courier delays
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Weather conditions
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Customs inspections
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High seasonal demand
We are not responsible for delays once your parcel is with the courier, but we will always assist you in locating your order if needed.
Incorrect or Incomplete Addresses
Please ensure your shipping address is correct at checkout.
We are not responsible for:
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Packages delivered to the wrong address due to customer error
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Delays caused by incomplete delivery information
If you need to correct an address, please contact us within 24 hours of placing your order.
Lost or Missing Packages
If your order appears lost or has not arrived:
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Check your tracking information
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Contact the courier if needed
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Reach out to us at Customersupport@thegracebeauty.com
Replacements or refunds will only be issued once the courier confirms the package is lost.
Returned Packages
If a package is returned to us due to:
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Failed delivery attempts
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Incorrect address
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Customs charges not paid
You may be required to pay a re-shipping fee.
Contact Us
If you have any questions regarding shipping, contact us at:
Email: Customersupport@thegracebeauty.com